Inquiries Regarding Active Orders
Please include your order number (included in the order confirmation email).  It’s just one person running this company so while I try to respond as fast as possible, sometimes it may take 1-3 days to respond. I will always work to resolve an issue, and your patience with the small business process is appreciated.

Shipping & Returns

My shipping and returns policies can be found here.

Archived Fragrances

Some fragrances are released in very limited quantities and are not continuously restocked. Once a batch sells out, it may be archived for some time. If an archived fragrance returns, availability will be limited and announced via social media or the waitlist (for Oubliette).

Collaborations & Gifting
Ram’s Head fragrances are handcrafted in small batches, and I’m unable to provide complimentary or sponsored items. I’m deeply grateful for your interest and the care that goes into every message I receive.

General Inquiries
For all other questions or notes, please use the form below.